Reference

Privacy Policy for Your idol pin Account

Our Privacy Policy explains how idol pin handles the account, device and wallet details you provide before you open the lobby.

Account dataWallet recordsDevice accessPolicy requests
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idol pin Privacy Policy for Your idol pin Account
PRIVACY HELP DESK

Get Help With A Privacy Request

A clear contact path helps when your account record, wallet status or device details need attention.

Account contact Open the support route from your account area and describe whether you need access, correction or deletion. We use the phone or email attached to your account to match the request with the right privacy record.
Receipt context For a wallet-data question, provide the payment rail and receipt reference only. DANA, OVO, GoPay and QRIS status details help us locate the relevant entry without asking you to send a password or wallet PIN.
Access concerns If your privacy request follows a failed login or phone check, tell us which device path you used and what appeared on screen. We can separate an account-access issue from a request about stored personal data.
DATA HANDLING

What We Keep And Why It Matters

Our Privacy Policy is applied to the practical records created when you open an account, verify a phone number or ask us to check a wallet status.

Account details

We may hold the contact details you enter, your phone-verification result and basic account status so we can maintain the correct login path. If a detail changes, ask us to correct the record through the account support contact.

Wallet records

A DANA, OVO, GoPay or QRIS entry can include a rail name, amount status and receipt reference. We use those fields to trace a payment question, not to request your wallet password, PIN or unrelated wallet activity.

Cookies

Cookies and similar browser storage can remember a session choice or help us identify an account-access problem. You can clear them in your browser settings, although doing so may require you to complete the phone check again.

Device signals

We may record limited device and browser signals when you move from login to the lobby, including the type of access path used. These signals help detect unusual entry patterns around your account and are handled under this policy.

Retention

We keep personal data only while it supports the stated account, security, dispute or legal purpose. When a record no longer needs to be retained, we remove it, restrict it or separate it from direct account identifiers.

Your request

You can ask what we hold, request a correction or ask about deletion through the support route in your account. We may verify the request using your attached phone or email before changing a record.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the questions you may have before opening an idol pin account from Indonesia. We keep the wording practical: what we collect, how wallet records are handled, how to request a copy or correction and what happens when access depends on local law. If your situation is not covered, use the account support route with the smallest necessary detail.

It covers personal data connected with your account, phone verification, browser or device access, wallet status, payment receipts and privacy requests. It also explains why we use those records, how long they may remain available and how you can ask for access or correction.

We use your phone number to create a clear account path and complete phone verification before account access. It can also help us identify the correct record when you ask about a login, a data copy or a correction to your account details.

Yes. The policy covers payment references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. We may use the rail name, status and receipt reference to reconcile a request, while your wallet PIN remains outside our request process.

You can request a correction through the support contact shown inside your account. Include the phone or email attached to the account and describe the field that is wrong. We may confirm your identity before changing the record so another person cannot alter it.

Cookies can keep a session active or help us understand an account-access problem. You can remove them through your browser settings. After clearing them, you may need to repeat login and phone verification, and some stored preferences may no longer appear.

We retain data only for the account, security, dispute or legal purpose stated in the Privacy Policy. The period can depend on the record and applicable requirements. When retention is no longer needed, we remove the data, restrict it or separate it from direct identifiers.

Access or eligibility depends on local law. Our Privacy Policy does not change that condition or create access where it is not permitted. If you need a privacy response from Indonesia, contact us through the account support route and provide only the details needed to locate your record.

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